Privacy Policy

How Fan-tastic Sports LLC d/b/a xHockeyProducts.com collects, uses, and protects your personal information.

This Privacy Policy explains how Fan-tastic Sports LLC d/b/a xHockeyProducts.com ("xHockeyProducts," "we," "us," or "our") collects, uses, shares, and protects personal information when you visit xHockeyProducts.com, create an account, request a quote, or place an order. By using the site, you agree to the practices described in this policy.

Effective date: July 20, 2026

1. Information We Collect

We collect the following categories of information:

• Identity and contact information, such as your name, email address, phone number, and billing and shipping addresses, when you create an account, place an order, or contact us.
• Order and payment information, such as the products you purchase and your payment method. Payments are handled by our payment processors; we do not receive or store your full card number.
• Quote request information submitted through our quote forms, such as your facility or organization name, project details, dimensions, and timeline.
• Device and usage information collected automatically, such as IP address, browser type, pages viewed, referring pages, and interactions with the site, gathered through cookies and similar technologies.

2. How We Use Your Information

We use personal information to: process and fulfill orders and quote requests; arrange shipping and freight delivery; provide customer service and warranty support; maintain your account; send order updates and, with your consent or as permitted by law, marketing communications; improve the site, our products, and our services; prevent fraud and secure the site; and comply with legal obligations. Where a legal basis is required, we rely on performance of a contract, our legitimate business interests, your consent, or compliance with law.

3. Payment Processing

Checkout payments are processed by third-party payment processors such as PayPal and Sezzle. Your payment details are transmitted directly to the processor over an encrypted connection and are subject to that processor's privacy policy. We do not store full card numbers on our systems.

4. Cookies and Analytics

We use cookies and similar technologies to keep your cart working, remember your preferences, understand how visitors use the site, and measure the performance of our marketing. Analytics providers such as Google Analytics may set their own cookies and collect usage data on our behalf.

You can control cookies through your browser settings, including blocking or deleting them, though some site features such as the cart may not work properly without them. Where our site displays a cookie preferences tool, you can also manage non-essential cookies there.

5. Marketing Communications

If you opt in to our emails, we will send you product news, offers, and event updates. You can opt out at any time by clicking the unsubscribe link in any marketing email or by adjusting your preferences in the My Account area. Opting out of marketing does not affect transactional messages such as order and shipping confirmations.

6. How We Share Information

We do not sell personal information. We share it only as needed to run our business:

• Service providers that host the site, process payments, provide quote forms and email services, and provide analytics, under agreements that limit their use of your information.
• Shipping and freight carriers, who receive your name, address, and phone number to deliver your order.
• Professional advisors and authorities, where required to comply with law, enforce our terms, or protect our rights, customers, or others.
• A successor business, if we are involved in a merger, acquisition, or sale of assets, in which case this policy will continue to apply to your information.

7. Data Retention

We keep personal information only as long as needed for the purposes described above, including maintaining order records for accounting, tax, and warranty purposes, and then delete or de-identify it. Retention periods vary by record type and legal requirements.

8. Security

We use administrative, technical, and physical safeguards designed to protect personal information, including encrypted connections (TLS) for data in transit and access controls that limit who can view your information. No method of transmission or storage is completely secure, so we cannot guarantee absolute security, but we work to protect your information and to respond promptly to any suspected incident.

9. Children's Privacy

The site is a business and consumer storefront and is not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided us personal information, contact us and we will delete it.

10. Your Privacy Rights

Depending on your state of residence, you may have rights under state privacy laws, including the California Consumer Privacy Act. These may include the right to know what personal information we have collected about you, the right to access it, the right to correct it, the right to delete it, and the right to opt out of the sale or sharing of personal information. We do not sell personal information, and we do not share it for cross-context behavioral advertising as those terms are defined under California law.

To exercise any of these rights, contact us through the Contact Us page. We will verify your request and respond within the time required by applicable law, and we will not discriminate against you for exercising your rights.

11. Changes to This Policy

We may update this Privacy Policy from time to time. The current version, with its effective date, will always be posted on this page, and we will highlight material changes on the site or notify you by email where appropriate.

12. Contact

This site is operated by Fan-tastic Sports LLC d/b/a xHockeyProducts.com.